Off the shelf? NO THANKS!

Duke’s Court Travel Management provides tailor-made business travel solutions. We never forget that fast, efficient service is central to the needs of our clients. Many people think that the internet is now the only option when booking travel, however we’d dispute this.

The internet is great, going online to make standardised purchases is both quick and easy.

However business travel is NOT a standardised purchase.

Before placing your crucial business travel arrangements in the hands of an online booking engine ask yourself the following questions;

• Does that booking engine have longstanding relationships with airlines?
• Can it demonstrate planning flair and creativity?
• Will it get you or your travellers out of a jam if a flight is cancelled at 2am?
• Does it understand that attention to detail is at the heart of service provision?

OK, so these are rather flippant questions but we’ve talked to many clients who thought that the internet was the route to getting the best deals. When in truth what they were getting was off the shelf, standardised services which didn’t deliver the cost savings they promised or understood the varied requirements of the client as an individual.

Duke’s Court Travel Management doesn’t do off the shelf, to us every client is different and so are their travel requirements. Our Service Charter will tell you more.